ATTENTION: No one may enter a Salem Health clinic or hospital if they are experiencing COVID-19 symptoms. This includes staff. Anyone entering a Salem Health facility must wear a facial mask at all times. If you are experiencing symptoms, call our COVID-19 triage line at 503-814-0099 before seeking care.
Learn more
Get medical advice from the comfort of your own home.

Virtual care

Communicate with a provider from the comfort of your own home ⁠— with virtual care from Salem Health. Virtual care is available for most Salem Health clinics and outpatient services. All you need is a MyChart account and a video-enabled smartphone, tablet or computer. Don't have a MyChart account? Sign up here.

 

If you suspect you have COVID-19

Call the Salem Health COVID-19 triage line at 503-814-0099.
Please do not go to your doctor's office, an urgent care clinic or the emergency room without calling first.

 

 

Types of virtual care

Video-vists-600x450-01

Primary care video visits

Connect with a Salem Health provider on a video call using your smartphone, tablet or computer. Video visits are scheduled according to your provider’s availability — just like in-person appointments.

Costs vary depending on your insurance.

 

Schedule video visit

 

Virtual-care-video-vists-600x450-01

Urgent care video visits

Talk with a Salem Health Urgent Care provider on a same-day video call using your smartphone, tablet or computer. Urgent care video visits are scheduled on a first-come-first-served basis — just like in-person appointments.

Costs vary depending on your insurance.

 

Schedule video visit

 

Woman doing a video visit with a provider

On-demand video visits

On-demand video visits let you talk with a provider without scheduling an appointment. Answer a few questions, add yourself to a virtual waiting room, and we'll notify you when a provider is ready.

Costs vary depending on your insurance.

 

Get started

 

 

Virtual-care-video-vists-600x450-01

Primary care e-visits

E-visits are a great way to get medical advice about new, non-urgent symptoms or questions. Your Salem Health provider reviews your e-visit andresponds within two business days.

Costs vary depending on your insurance.

 

Submit e-visit

 

Sick woman holding a phone with a doctor on the screen

Urgent care e-visits

Urgent care e-visits are a great way to get same-day medical advice from a Salem Health provider. After submitting the e-visit, urgent care providers respond within four hours (during business hours).

Costs vary depending on your insurance.

 

Submit e-visit

 

 

Sign up for MyChart to access virtual care


Sign up now


Or learn more here

 

Learn more about virtual care

Scheduling a doctor's appointment
Scheduling a video visit with your provider
Scheduling an urgent care video visit
Doing a video visit with your provider
Doing an e-visit

 

Get help with your MyChart account

Urgent-care-clinic-01

If you need help signing up for MyChart, or have questions not covered on this page, e-mail us at MyChart@salemhealth.org or call the MyChart Support line at 503-562-4278.