ATTENTION: If you think you are experiencing COVID-19 symptoms, call our COVID-19 triage line at 503-814-0099 before entering a Salem Health Hospitals and Clinics facility. This includes staff. Anyone at a Salem Health facility (inside or outside) must wear a facial mask at all times.
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Health care at your fingertips

MyChart — Powered by Salem Health

Through the MyChart app or website, Salem Health patients get access to their medical records and more. Quickly and easily manage health care for you and your family.

 

MyChart is the simplest way for Salem Health patients to manage their health care. Through the MyChart website or free app, you can:
  • See test results
  • Message your provider
  • Manage appointments
  • Schedule certain imaging procedures
  • Request prescription refills
  • Access virtual care
  • See your discharge instructions
  • Request and download your medical records
  • Link to family members' accounts
  • Pay your Salem Health bills

 

Sign up now

 

MyChart for iOSMyChart for iOS

 

 

Now available:

Many imaging procedures can now be scheduled through MyChart.

 

 

Simple and convenient

MyChart is the simple way to manage your health care. In just a few taps or clicks, you can schedule a doctor's appointment, send your provider a message, and so much more.

 

   

 

 

 

Virtual primary care

MyChart gives you access to virtual care. Virtual care allows you to receive medical advice from a Salem Health provider using your computer or mobile device. Don't have a MyChart? Sign up here.

 

Man holding his phone while doing a video visit.

Scheduled video visits

Connect with a Salem Health provider on a video call using your smartphone, tablet or computer. Video visits are scheduled according to your provider’s availability — just like in-person appointments.

Costs vary depending on your insurance.

 

Schedule video visit

 

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E-visits

E-visits are a great way to get medical advice about new, non-urgent symptoms or questions. Complete an online questionnaire for your Salem Health provider to review and get a response within two business days.

Costs vary depending on your insurance.

 

Submit e-visit

 

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On-demand video visits

On-demand video visits let you talk with a provider without scheduling an appointment. Answer a few questions, add yourself to a virtual waiting room, and we'll notify you when a provider is ready.

Costs vary depending on your insurance.

 

Get started

 


 

Virtual care is also available at Salem Health Urgent Care.

 

Learn more

 

 

Learn more about MyChart

Scheduling a doctor's appointment
Scheduling a video visit with your provider
Scheduling an urgent care video visit
Doing a video visit with your provider
Doing an e-visit
Proxy access overview

Email address, username and password

Where do I change my email address?
Where can I change my password?
I forgot my password. What should I do?
I forgot my username. What should I do?

Understanding MyChart

How do I sign up for MyChart?
What does MyChart do?
Is MyChart secure?
What technology do I need to use MyChart?
Is there a fee to use MyChart?
Who is eligible for MyChart?

My health record

When can I see my test results in MyChart?
If I send a message to my provider, when can I expect a reply?
If some of my health information in MyChart is not correct, what should I do?
Why are certain test results not shared electronically via MyChart?

My family’s health record

Can my spouse and I share one MyChart account?
Why do proxies have limited access for children 12–17 years of age?
Can I view a family member or loved one's health record in MyChart?
Can I ask questions regarding a family member or loved one through MyChart?
Why is there limited information about my child’s sexual and reproductive health?

Security and privacy

I was suddenly logged out of MyChart, what happened?
What is your Privacy Policy?

Activation codes

Is my MyChart activation code my username?
What should I do if my MyChart activation code has expired, been lost, or isn’t working?

Virtual care

How do I prepare for a video visit?
When will I get my e-visit response?

Additional questions

I received an email stating I have a new test result in MyChart but cannot find it.
Can I request copies of my medical records through MyChart?
Who do I contact if I have regulatory concerns or questions?
Who do I contact if I have billing questions?
Who do I contact if I have questions not listed on this page?

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MyChart-e-visits
Get help with your MyChart account
If you have questions not covered on this page, e-mail us at MyChart@salemhealth.org or call the MyChart Support line at 503-562-4278.