Salem Health Urgent Care

Schedule a virtual appointment with Salem Health Urgent Care

Virtual appointments let you stay home but still receive medical advice from a Salem Health Urgent Care provider. A MyChart account is required.

Video visits

Connect with an urgent care provider on a video call using your smartphone or video-enabled device. Costs for video visit vary depending on your insurance, but are never more than $39.

Schedule video visit

E-visits

Fill out a questionnaire for a Salem Health Urgent Care provider to review. Get a response within four business hours. E-visits are always FREE.

Start e-visit

Learn more about MyChart and virtual care

Schedule an appointment at Salem Health Urgent Care

Make a same-day, appointment at the Salem Health Urgent Care office for:

• Minor breathing problems
• Ear infections, earaches, lodged foreign objects and wax buildup
• Red eye, pink eye or sties
• Migraines and headaches
• Sprains, strains or broken bones
• Skin rashes, minor burns, cuts/scrapes, bites, and abscesses/boils
• Stomach and digestion problems
• Urinary system problems
• Sexually transmitted infections
• New work injuries (workers’ compensation)
• Physical exams for school and sports
• Minor motor vehicle accidents (initial visit only)

Schedule appointment

Or call 503-814-5554 to schedule an appointment.

Want to skip the trip to our office?

Schedule video visit

Call 911 or go the nearest emergency room if you have life-threatening symptoms.

• Trouble breathing
• Major trauma
• Loss of consciousness
• Altered mental state
• Head injury
• Severe abdominal pain
• Suicidal thoughts or actions
• Chest pain or pressure
• Stroke
• Uncontrollable bleeding
• Severe burns
• Sudden loss of vision
• Broken bones

Visit salemhealth.org/emergency for more information.

Who will I get a bill from?

Salem Health Urgent Care is a department of Salem Health. Your bill will come from Salem Health Professional Services as an urgent care visit.

You might also receive a bill for diagnostic tests, such as lab work or X-rays. If you have questions about any bill you receive, call the phone number listed on the bill or Salem Health Patient Financial Services at 503-581-1747.

Does Salem Health Urgent Care accept my insurance?

Salem Health Urgent Care accepts Medicare, the Oregon Health Plan and most private insurances. Depending on your benefit plan, you still may need to pay an out-of-pocket co-pay and/or co-insurance before your appointment. Please contact your insurance provider if you have questions about your benefits.

What if I don't have insurance?

Patients who don’t have insurance are welcome at Salem Health Urgent Care. You will be asked to pay a deposit for the cost of services before your appointment and will be responsible for the total cost of your care.

If you are unable to pay a deposit, you may qualify for assistance. Dial 211 on any phone or visit 211.org to be connected to community resources.

What if I need a lab test or an X-ray?

Salem Health Urgent Care is equipped to perform basic X-rays (arms, legs, chest, etc.) and lab tests. If you need more advanced care, please contact your primary care physician for a referral.

Can I get a prescription from Salem Health Urgent Care?

Salem Health Urgent Care does not have a retail pharmacy for patients. As a courtesy, we are happy to call in prescriptions to the pharmacy of your choice after your appointment. You must be seen by one of our providers before we can call in a prescription for you.

Salem Health Urgent Care is proud to be part of a program to reduce narcotic drug abuse in the mid-Willamette Valley. As part of this program, we will not provide refills for prescription pain medications, tranquilizers or other psychiatric medication. If you take those medications and need a refill, please contact your regular doctor for an appointment.