ATTENTION: If you think you are experiencing COVID-19 symptoms, call our COVID-19 triage line at 503-814-0099 before entering a Salem Health Hospitals and Clinics facility. This includes staff. Anyone at a Salem Health facility (inside or outside) must wear a facial mask at all times.
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Emergency Room

Salem Health Emergency Rooms

While we hope that you never need them, we’re proud to offer emergency room (ER) services 24 hours a day, every day, in both Salem and Dallas, Oregon.

Salem, Oregon, emergency room

Salem Hospital is located at 890 Oak St. SE in Salem, Oregon. The emergency room is located on the first floor of Building A. During construction on the Building A expansion (expected to run 2020 to 2022), emergency patients can use our free valet service as the fastest parking option.

Salem Hospital's ER is a State of Oregon Level II Trauma Center, which means it provides 24-hour immediate coverage by general surgeons, as well as coverage by the specialties of orthopedic surgery, neurosurgery, anesthesiology, emergency medicine, radiology and critical care.

Directions and detailed parking information are here.

Dallas, Oregon, emergency room

West Valley Hospital is located at 525 SE Washington St. in Dallas, Oregon. The ER entrance is at the back of the hospital and can be accessed from Clay Street.

The West Valley Hospital is a State of Oregon Level IV Trauma Center and is staffed with specially trained doctors, nurses and support staff. Patients needing specialized care not provided in Dallas will be stabilized and transferred to an appropriate facility where care can be completed.

Learn more about services at West Valley Hospital.

Click here for a map.

Why is the wait so long?

We know that there can be a long wait for care in the ER. If your situation is not life-threatening, you may be seen faster at Salem Health Urgent Care, another local urgent care clinic or your regular doctor’s office. Salem Health Medical Clinics often have same-day appointments open, and many are accepting new patients.

Keep in mind that you will never be asked to wait longer than is safe for your condition. Patients in the ER waiting room are seen according to how dangerous their condition is — not first-come-first-served. If you have been waiting a long time and feel that your condition is getting worse, please ask a nurse for help.

Care after a mental or behavioral health crisis

If someone has a behavioral health crisis they will see a provider that understands mental health. The provider will ask questions to better understand the person’s current condition and long-term needs. Read more about emergency mental health care in our brochure.

In emergency, call 911

If you or someone you know is having a health crisis, call 911 immediately. Do not try to drive to the hospital yourself unless the 911 operator says it is OK.

For local providers

Looking for pre-arrival communication sheets?
Click here.

Salem Hospital Emergency Department


John’s heart stopped beating before he arrived at the Salem Hospital ER, but the medical staff never gave up on him.