Salem Health lab services by the numbers
Salem Health’s laboratory services rank high among other labs in the nation for its productivity. Take a glance at the surprising output of this team.
While they've always been vital to Salem Health's operation, during the COVID-19 pandemic, our lab team stepped up on a whole new level!
• In November 2020, the lab team reported a 50% increase in tests per week during a single month. In one seven-day period, they did 1,718 COVID tests — 400 more than the week before.
• The lab added capacity to do 500 more tests per week during the pandemic.
Still going strong: 2024 lab numbers
Post-pandemic, the lab team remains one of Salem Health's busiest groups.
• Phlebotomy conducted tests for 500,000 patients.
• Client services handles 63,000 calls a year to clarify needs, discuss test results and help providers.
• Couriers make 15,000 stops a year, delivering to and from the lab to keep the diagnostic chain on time for critical news about test results.
How many actual tests does this translate to? Millions every year!
• Chemistry – 1,085,850 tests
• Hematology/coagulation – 353,149 tests
• Point-of-care testing – 371,886 tests
• Microbiology – 65,155 tests
• Blood bank – 27,557 tests
Dedication to excellence
The ability of Salem Health’s lab team to adapt and excel, especially in challenging times, is a testament to their outstanding work ethic and customer service. Hats off to the phlebotomists, physicians, techs, couriers, office staff, and all the other team members who keep this essential service running smoothly every day!