Calls and reported issues continue to decline and users are reporting confidence with the updated system and workflows. The IS teams are hard at work decreasing the backlog of enhancements and lower priority issues.
One update to report: the issue causing a 40 second delay within Reporting Workbench has been resolved.
Total tickets reported - 240
Total tickets resolved - 165
Total tickets awaiting resolution:
Salem Hospital - 51
West Valley Hospital - 8
Clinics and off-sites - 14
Salem Clinic – Community Connect - 12
The next huddle will occur at 9 a.m. on Oct. 13
Call 503-814-4357, option 1 to reach the command center!