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Salem Health Hospitals and Clinics terms and conditions

When you sign up for text messages from Salem Health Hospitals & Clinics, you are signing up to receive text messages related to your relationship with Salem Health Hospitals & Clinics as well as our Community Connect members: Salem Clinic, Salem Radiology Consultants, Kidney Care Physicians, LLC, and Oregon Heart Center. While these clinics are not a part of Salem Health, they do share our patient record system. You will also receive updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting SalemHealthTextMsgSupport@salemhealth.org.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy is https://www.salemhealth.org/about/notice-of-privacy-practice/joint-notice-of-privacy-practices. Contact us at SalemHealthTextMsgSupport@salemhealth.org.  You may contact the Community Connect members for copies of their notices of privacy practices.