How can Salem Health Convenient Care help you today? Here are the kinds of services we provide:
- Cold or flu symptoms
- Sore throat
- Sinus pain
- Rashes or skin infections
- Ear pain or infection
- Bladder infection
- Neck and back pain
- Strains or sprains
- Tennis elbow
- Injuries from falls
- Cuts that require stitches
- Broken bones
- Injuries from motor vehicle accidents
- Workers’ compensation injuries
- School physicals
- Sports physicals
- Pre-employment physicals
- Commercial drivers licenses(CDL)
- Blood pressure checks
Convenient Care is not the same as the emergency room. If you have any of the issues below, please call 911 to get immediate emergency help.
- Can’t breathe
- Major trauma
- Lost consciousness
- Altered mental state
- Head injury
- Serious abdominal pain
- Suicidal thoughts or actions
- Chest pain
- Bleeding that won’t stop
What makes Convenient Care different?
One of the biggest benefits to you as a patient is the option to call ahead to schedule a convenient, same-day appointment. That way, you can relax at home instead of waiting in our reception area until it’s your turn to see a medical provider.
Call 503-561-5554 starting at 9 a.m. to reserve your time. To make your wait as short as possible, please bring your insurance information and ID with you to your appointment.
Convenient Care is a department of Salem Health, so your bill will be split into professional services and facility services—just like any other bill from a hospital visit.
The professional services bill is for the physician’s services and will come from Willamette Valley Professional Services. The facility bill comes from the hospital.
You might also receive a bill for diagnostic tests, such as lab work or X-rays. If you have questions about any bill you receive, call the phone number listed on the bill or Salem Health Patient Financial Services at 503-581-1747.
We work with your insurance
Salem Health Convenient care accepts Medicare, the Oregon Health Plan and most private insurances. Depending on your benefit plan, you still may need to pay an out-of-pocket co-pay and/or co-insurance before your appointment. Please contact your insurance provider if you have questions about your benefits.
What if I need a lab test or an X-ray?
We are equipped to perform basic X-rays (arms, legs, chest, etc.) and lab tests. If you need more advanced care, please contact your primary care physician for a referral.
Can I get a prescription from Convenient Care?
Salem Health Convenient Care does not have a retail pharmacy for patients. As a courtesy, we are happy to call in prescriptions to the pharmacy of your choice after your appointment. You must be seen by one of our providers before we can call in a prescription for you.
Convenient Care is proud to be part of a program to reduce narcotic drug abuse in the mid-Willamette Valley. As part of this program, we will not provide refills for prescription pain medications, tranquilizers or other psychiatric medication. If you take those medications and need a refill, please contact your regular doctor for an appointment.
What if I don’t have insurance?
Patients who don’t have insurance are welcome at Salem Health Convenient Care. You will be asked to pay a deposit for the cost of services before your appointment and will be responsible for the total cost of your care.
If you are unable to pay a deposit, you may qualify for assistance. Dial 211 on any phone or visit 211.org to be connected to community resources.