Improvement work in Surgical Services with vendors
New Casechek system will help with scheduling and loaner trays
By Amber Williams, surgical services business manager
We constantly strive to identify and eliminate activities that detract from patient focus. Coordinating vendor surgery support and managing vendor inventory are two such activities. To reduce inventory issues, delayed case starts and staff distractions, our vendors in the operating room will be using a system called Casechek to help with scheduling and loaner trays. This solution came out of problem solving over the past two years with OR, sterile processing and vendor partners. We believe it will improve reliability as described below.
Casechek will help minimize issues by:
Coordinating vendor support through a centralized system
Ensuring required loaner inventory is ready for your procedure
Identifying issues and notifying staff so your case isn’t impacted
Automating the scheduling, labeling and tracking of loaner trays
Making the flow of inventory visible to all to help solve problems.
What is required of the vendor?
Respond to case requests in Casechek app
Check-in trays with the Casechek system (15 seconds per tray)
What is required of physician office?
Ensure needed vendor support information is included with case information when scheduling with the hospital
How does this help my patient and me?
Fewer staff distractions - increased patient focus
Fewer delayed cases
Faster turnover time
Reduced inventory processing errors
A team from OR and SPD have been able to observe Casechek in action and speak with current users. They all testify to its efficiency, reliability and improved outcomes. If you have any questions, please contact surgical services business manager Amber Williams