ATTENTION: No one may enter a Salem Health clinic or hospital if they are experiencing COVID-19 symptoms. This includes staff. Anyone entering a Salem Health facility must wear a facial mask at all times. If you are experiencing symptoms, call our COVID-19 triage line at 503-814-0099 before seeking care.
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Visitor restrictions are in effect at all Salem Health facilities.

Worried about coronavirus?

For the most up-to-date information about coronavirus disease 2019, also known as COVID-19, visit the Oregon Health Authority and Centers for Disease Control and Prevention.

Both organizations offer a daily email newsletter, and OHA also has a general information hotline that can be reached by dialing 211.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

 

If you suspect you have COVID-19

Call the COVID-19 triage line at
503-814-0099. Please do not go to your doctor's office, an urgent care clinic or the emergency room without calling first.

 

Man with cold/flu symptoms

COVID-19 symptoms

COVID-19 may cause fever, cough or difficulty breathing. A majority of people who get the virus will have only mild symptoms.


People at risk for more significant symptoms includes the elderly and those with pre-existing conditions such as heart disease, diabetes, lung disease and/or weakened immune systems.

 

 

Preparation

We have been preparing to handle cases of COVID-19 since December. We understand the threat of infectious disease and the anxiety it can bring to the community. Below are a few of the things we are doing to keep our community healthy.

Salem Health preparations

Virtual care
Screening
Coordination
Managing supplies
Education

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Latest COVID-19 news from Salem Health

COVID-19 numbers

Updated: July 7, 2020, 7:00 a.m.

  • Number of COVID-19 positive patients in house: 14
  • Number of COVID-19 results pending in house: 3
  • Inpatient census: 70%

 

Video courtesy of the Oregon Health Authority.

Prevention

There is currently no vaccine to prevent COVID-19, but you prevent the spread of respiratory illnesses like COVID-19 by:

  • Staying home and practicing social distancing.
  • Wearing a mask when you leave your home.
  • Avoiding touching your face.
  • Covering your cough or sneeze with a tissue, and then throwing the tissue in the trash.
  • Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Washing your hands often with soap and water for at least 20 seconds, especially after using the restroom, before eating, and after blowing your nose, coughing or sneezing.

 

 

The CDC now recommends wearing masks in public spaces. If you have respiratory symptoms like a cough, a mask is a great tool to help prevent the spread of the disease to others. 

 

 

Are you washing your hands the right way?

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.

  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.

  3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.

  4. Rinse your hands well under clean, running water.

  5. Dry your hands using a clean towel or air dry them.

Video courtesy of the Oregon Health Authority.

 

 

Treatment

While there is no specific antiviral treatment for COVID-19, if your symptoms are mild and you do not need medical attention, you can treat COVID-19 as you would other viral illnesses. If you need medical attention, you should call your primary care provider. If you do not have a primary care provider, call 503-814-4400 to be directed to an appropriate clinic.

If you are experiencing symptoms and need medical care, virtual care is available for most Salem Health clinics and outpatient services. Learn more about virtual care.

Video courtesy of the Oregon Health Authority.

 

Frequently asked questions

Can I be tested?

Due to the limited amount of testing supplies, Salem Health is offering testing to hospitalized patients who meet exposure criteria. If you think you meet the criteria, please contact your primary care provider directly or call 503-814-0099.

The cash price is $139 for a COVID-19 test or $52 for an antibody test, with a 35% self-pay discount.

 

Should I come in for treatment?

  • There is no specific antiviral treatment for COVID-19.
  • If you have an emergency, you should go to the nearest ER.
  • If you experiencing symptoms, please stay home and care for yourself as you would for any other virus.
  • If you are experiencing symptoms and need medical care, call your primary care provider. If you do not have a PCP, please call an urgent care clinic. It’s best if you call before going in anywhere so that health care professionals can assist you in a plan that will reduce exposure to others.

 

Should I wear a mask?

The CDC recommends masks for public spaces. If you have respiratory symptoms like a cough or sneeze, a mask is a great tool to help prevent the spread of the disease to others.

 

Is the hospital canceling classes and support groups?

Yes. Most CHEC classes have been canceled. Preoperative educational classes such as joint replacement are being offered through remote options. Call the Community Health Education Center at 503-814-2432 for more information.

Community job shadows are suspended until further notice. All current participants have been notified. Applications are still being accepted, but scheduling will be delayed.

 

What is the policy for visitors at Salem Health facilities?

This policy continues to evolve as new information becomes available about COVID-19 in our community. In general, only patients and those visitors who meet specific criteria are allowed until further notice. The full details of the policy are available here.

 

Can I still send gifts to patients in the hospital?

At this time, we are asking the public not to send flowers to ICU patients, to help reduce the risk of infection.


Can I sew masks to donate to the hospital?

At this time, we are not requesting home-sewn masks from the public. If and when we do, we'll announce it on our social media and our mask-making page. Thank you to everyone who took part in the mask-making project! If you are looking for ways to help Salem Hospital and health care workers, please check out the "You can help!" tab above!

 

Where else can I get the most up-to-date information?

The most up-to-date Salem Health information will be under the "Latest news" tab above. The Oregon Health Authority has information and resources at oregon.gov/oha or by dialing 211. The Centers for Disease Control and Prevention is available at cdc.gov. Both the OHA and CDC have newsletters you can subscribe to in order to get email updates straight to your inbox.

You can help!

Most of us have never lived through a national health outbreak like this before and are looking for positive ways to make a difference.

Luckily, there are things you can do without leaving your house that will help hospitals and health care workers.

 

Stay Home Save Lives Oregon logo
Stay at home as much as you can

Staying at home all day can make it feel like you aren't doing anything. Nothing could be further from the truth!

Social distancing makes a difference by slowing the spread of the disease.

Every person who stays at home is doing the hard work of making sure we have enough healthy people and supplies to take care of those who get sick.

Staying home saves lives!

 

Send a note of encouragement

Our staff have stepped up to this pandemic in remarkable ways.

Now, you can send them a message or picture of encouragement to brighten their day.

Form submissions become part of a daily internal message to all staff and will not be made public without permission.

 

Send a note

 

 

A group of emergency room staff pose with boxes of mini cupcakes donated by Maps Credit Union.
Provide a meal

Many generous people in the community have reached out to us via social media to ask if they can send lunch or special treats to our workers.

The answer is a resounding "YES!"

To coordinate the donation of a meal to a unit, please email community.relations@salemhealth.org.

Not sure what the names of the currently open units are, or where you'd like to donate? We are happy to suggest a unit or department!

 

Support the Foundation

By giving to the Salem Health Foundation or Salem Health West Valley Foundation Area of Greatest Need funds, you’re supporting the fight against COVID-19. These gifts support those on the front lines by providing critical supplies and resources.

 

Make a gift

 

 

Donate plasma if you've recovered from COVID-19

Plasma from people who have recovered from COVID-19 contains antibodies that attack the virus – and it’s being evaluated as a treatment for patients with serious or immediately life-threatening COVID-19 infections. 

 

Learn more

 

 

Can I sew masks to donate to the hospital?

At this time, we are not requesting home-sewn masks from the public. If and when we do, we'll announce it on our social media and our mask-making page. Thank you to everyone who took part in the mask-making project!